Powering the future of delivery
Take control of your deliveries—whether picking up, sending, or returning packages. VIVIPOST provides secure, convenient solutions designed to fit perfectly into your daily life.
Customers
How it works?
Order or receive packages
Choose VIVIPOST as your delivery option and have packages sent directly to a nearby locker or PUDO (Pick Up/Drop Off) location.
Get notified
Once your package is ready for pickup, you'll receive a notification with details and instructions.
Find your pickup location
Use the provided map or directions to locate your nearest VIVIPOST locker or PUDO point.
Retrieve your package
Scan your QR code or enter your secure PIN found in the mobile app to unlock and collect your package quickly and safely.
Why use VIVIPOST?
Secure, convenient, and eco-friendly package pickup, drop off, and returns
Convenience
Pickup anytime, anywhere
No more waiting at home for packages! Enjoy 24/7 access to secure lockers and pickup points, making it easy to grab your deliveries on your own time.
Security
Packages you can trust
Our secure lockers are protected by PINs and QR codes, so you never have to worry about package theft again.
Privacy
Your home, your business
We protect your privacy. With VIVIPOST, your deliveries stay safe and secure, ensuring a hassle-free experience.
Sustainability
Feel good about your delivery
By using Out-of-Home (OOH) delivery, you're helping to reduce traffic and CO2 emissions. Our Eco-friendly delivery solutions help make the world a greener place, one package at a time.
Easy returns
Returns made simple
Returning items is a breeze with VIVIPOST. Drop off your package at any locker or partner location, and get instant confirmation. It's quick, easy, and stress-free.
Download now!
VIVIPOST App lets you stay in control of your deliveries wherever you go.
VIVIPOST Delivery Solutions
Powerful Solutions for Business
Package Management
Simplify delivery and pickup for your property, offering convenient logistic solutions.
Frequently Asked Questions
Everything you need to know about VIVIPOST
You will receive a push notification, email, or SMS alert as soon as your package is delivered to a VIVIPOST locker or pickup location.
Your package will be stored securely in a VIVIPOST locker for a limited time. If you need extra time, check the app for extension options or contact support.
For most deliveries, there is no additional charge for using a VIVIPOST locker. However, some premium services (extended storage, oversized packages) may have a small fee.
Yes! You can share your QR code or PIN with a trusted person via the PackageHub App to allow them to retrieve the package on your behalf.
If your package exceeds the locker's size limit, it may be held nearby at your property or carrier location. Please contact our customer service or property administrator.
No worries! You can find your pickup QR code and PIN in the PackageHub App under "Activity."
Yes! Simply generate a return label from your ecommerce store, drop off your package at a VIVIPOST locker, and we'll take care of the rest.
Most of our lockers are accessible 24/7, but some locations may have restricted hours based on their placement (e.g., inside malls or stores). Check the app for availability.
All VIVIPOST lockers are secure, weatherproof, and monitored, ensuring your package is safe until pickup.
You can contact our Help Desk anytime through the app, phone, or live chat for immediate support.
